Flowdesk turns scattered requests, tickets and tasks into one calm, prioritised queue — with AI triage, SLA tracking and reporting your whole team can read. Live in a day, not a quarter.
Five capabilities, one workspace. No plug-in maze, no six-week configuration project — most teams are fully live in a day.
Every incoming request is classified, prioritised and routed to the right queue before a human touches it. Suggested replies draw only on your own docs and past answers — reviewed by your team, never auto-sent without permission.
Live countdowns on every ticket, breach alerts before they happen, and business-hours calendars per queue.
Email, chat and forms land in one queue. Collision detection means no more two people answering the same customer.
Two-way sync with the tools you already run — messaging, billing, docs and calendars — set up in minutes, not sprints.
First-response time, resolution time, CSAT and outcome rollups — in plain language, without a dedicated admin. Export to your board deck in one click.
Roll day-to-day tickets and tasks up to the outcomes they serve. OKR templates included — so the weekly "what are we even building" meeting retires itself.
Medians across customers in their first 90 days on Flowdesk, compared with their previous tool. Your onboarding report tracks the same four numbers.
Three of the 1,900+ reviews from teams who migrated off heavier tools.
“We migrated from Jira on a Tuesday. The team thanked me by Friday. Import kept our full history — 240 tasks, comments and all.”
“First tool where reporting did not need a dedicated admin. I pull the response-time chart straight into our Monday leadership deck.”
“The outcome boards ended our weekly what-are-we-even-building meeting. Tickets finally connect to the goals they serve.”
No paywalled reporting tiers, no surprise add-ons. Annual billing saves two months. Free up to 5 people, forever.
Small teams getting out of the group-email era.
$9 /user /month
Teams of 10–50 with SLAs to keep and goals to hit.
$19 /user /month
50+ seats, security reviews and custom rollouts.
$35 /user /month
Native two-way integrations, each one installable in under five minutes. 40+ more in the directory.
Tell us a little about your team and we'll reply within one business day — usually much faster.